Terms of Service
1. general
The following general terms and conditions (also called general terms and conditions) govern the terms and conditions and services between Swiss Media GmbH and its customers and visitors on auto-schirm.com and all other pages of the Car Protector brand and their context.
2. delivery area
The delivery area of Car Protector is located in the DACH countries (Germany, Austria, Switzerland). Deliveries outside these delivery areas are also offered, but the prices of the shipping costs and the VAT or customs duties may differ.
3. offers
The offers of Car Protector are subject to change without notice and are not to be understood as a binding offer. An order comes about only by a confirmation of order and dispatch via e-mail or by the delivery of the ordered product.
4. order process
The customer must go through the following order processes on auto-schirm.com to successfully complete an order:
- Selection of the desired goods
- Select quantity
- Checking the information in the shopping cart
- Press the button "Checkout".
- Entering the recipient and billing address
- Re-examination or correction of the data entered.
- Accept the GTC and the cancellation policy.
- Binding dispatch of the order with a click on the button "Buy now".
Before the binding dispatch of the order, the consumer can return to the website on which the customer's details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him after checking his details. We confirm the receipt of the order immediately after its completion by an automatically generated e-mail ("order confirmation"). With this we accept your offer.
Orders via auto-schirm.com: You can view the general terms and conditions at any time at http://www.auto-schirm.com/agb.html
5. delivery time
The goods dispatch is triggered after receipt of payment. The delivery time is between 5 and 10 working days after receipt of payment. The goods are usually delivered in a shorter time. In case of delays in delivery, Swiss Media GmbH reserves the right to inform the customer and to extend the delivery times. Withdrawal from the contract is not possible in the event of a delay in delivery not exceeding 20 days.
6. minimum order value
There is no minimum order value.
7. shipping costs
In the Swiss market, shipping costs of CHF 11.00 plus the order value will be charged. In the delivery areas Germany and Austria a delivery lump sum of 20 Euro per delivery plus will be charged.
8. prices
All prices are quoted in Swiss francs (CHF), including VAT.
9. payment options
Swiss Media GmbH accepts the following payment options for the payment of the goods at its own discretion: Prepayment, credit cards, invoice, debit cards and PayPal. Swiss Media GmbH reserves the right to change payment to "invoice in advance" for orders from buyers who can prove that their invoices are still outstanding. The order is nevertheless valid and binding. Thus the customer must pay the open contributions, in order to be able to make further orders on calculation. Swiss Media GmbH reserves the right to start random sampling measures and to convert orders on account into advance payment.
10. purchase on account with instalment facility (PowerPay)
With the PowerPay - monthly invoice you can pay your online purchase simply by invoice with instalment facility. MF Group Factoring AG / PowerPay offers the payment method "Payment by invoice" as an external payment service provider. When the purchase contract is concluded, PowerPay takes over the resulting invoice claim and processes the corresponding payment modalities. When purchasing on account, you accept PowerPay's GTC in addition to our GTC. (powerpay.com/AGB)
You will receive the monthly invoice by post in the following month. In the case of partial payment, at least 10% of the outstanding invoice amount per month must be paid. In this way, you can easily decide for yourself in how many instalments you would like to pay the bill.
Please note that there is an administration fee of CHF 2.90 per invoice.
Within the framework of this agreement, MF Group Factoring AG / PowerPay grants you a consumer credit in accordance with Art. 12 KKG, provided you make use of the instalment facility and there is no reason for exclusion in accordance with Art. 7 Para. 1 KKG.
11. complaints
Complaints due to defects or due to incomplete or incorrect delivery must be reported to Swiss Media GmbH immediately by telephone or e-mail, at the latest 5 days after the delivery date.
12. right of return
The customer has the right to return the goods (undamaged and complete) within 14 days to make use of the right of return. In the case of returns, the buyer bears the postage.
Returns with the original invoice must be sent to the following address:
Swiss Media GmbH
Morgartenstrasse 3
6003 Luzern
+41 41 530 30 15
info@swiss-media.com
13. retention of title
The goods remain the property of Swiss Media GmbH until full payment has been received.
14. damages
Claims for damages due to errors in illustrations, prices and texts or due to late or omitted delivery are strictly excluded. The colour of the products shown in the online shop may differ from the actual product colour.
15. right of withdrawal
Orders placed by the customer can be cancelled within 5 working days in writing by post to: Swiss Media GmbH, Morgartenstrasse 3 in 6003 Lucerne or by e-mail to: info(at)car-protector.com. In the case of postal cancellation, the postal date stamp shall be decisive for compliance with the cancellation period. The right of revocation can be applied without stating any reasons within the above-mentioned period. If the 5-day cancellation period is exceeded, each cancellation must be checked. If an order is not delivered within the above-mentioned delivery period, the customer can inquire about the delivery status by telephone (telephone number: +41 41 530 30 15) or by e-mail (info(at)car-protector.com). If the delivery of the goods is damaged, the customer can contact us by telephone (telephone number: +41 41 530 30 15) or by e-mail (info(at)car-protector.com).
16. data protection
E-Mail Advertising
If we receive your e-mail address in connection with the sale of goods, we reserve the right to send you a reconfirmation e-mail for registering your e-mail address with our newsletter. The newsletter will inform you about similar products to those you have already purchased. You can have your e-mail address removed from our mailing list at any time by objecting to the contact option described below or via a link provided for this purpose in the advertising mail without incurring any costs.
order processing
We use the data provided by you for the fulfilment and processing of your order. Payment data such as credit card or bank details are accepted by us exclusively for the billing process & are deleted after receipt of the money. The customer addresses the payment directly to Swiss Media GmbH.
Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. The cookies and data we collect are not passed on or sold to third parties. You can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance. If cookies are not accepted, the functionality of our website may be restricted.
Which cookies do we use?
Most of the cookies we use are automatically deleted from your hard drive at the end of the browser session (end of session) (hence also session cookies). Session cookies are needed, for example, to offer you the shopping basket function across several pages. In addition, we also use cookies that remain on your hard drive. During a further visit, it is then automatically recognised that you have already visited us and which entries and settings you prefer. These temporary or also permanent cookies (life span 1 month to 10 years) are stored on your hard disk and delete themselves after the given time automatically. In particular, these cookies serve to make our offer more user-friendly, effective and secure. Thanks to these files, it is possible, for example, for you to be shown information on the site that is specifically tailored to your interests. The exclusive purpose of these cookies is to adapt our offer to your customer wishes in the best possible way and to make surfing with us as comfortable as possible for you.
Which data are stored in the cookies?
No personal data is stored in the cookies we use. The cookies used by us are therefore not assignable to a specific person and therefore also not to you. When the cookie is activated, it is assigned an identification number. An allocation of your personal data to this identification number is not possible at any time and is not carried out. Your name, your IP address or similar data, which would enable an assignment of the cookie to you, will not be made at any time. On the basis of cookie technology, we only receive pseudonymised information, such as which pages of our shop have been visited, which products have been viewed, etc. We do not use cookies to identify you.
What is Onsite Targeting / Why do we use cookies?
On our websites, data is collected on the basis of cookie technology to optimise our advertising and the entire online offering. This data is not used to identify you personally, but is used solely for a pseudonymous evaluation of the use of the homepage. Your data will at no time be merged with the personal data stored by us. With this technology we can present you advertising and/or special offers and services whose content is based on the information obtained in connection with the clickstream analysis (e.g. advertising aimed at the fact that only game towers were viewed in the last few days). Our aim is to make our online offering as attractive as possible for you and to present you with advertising that corresponds to your areas of interest.
Google Analytics
Swiss Media GmbH uses Google Analytics, a web analysis service provided by Google Inc. "("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google in advance within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA where it will be shortened. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plugin available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plug-in from Facebook" or "Facebook Social Plugin". You can find an overview of the Facebook plug-ins and their appearance here: https://developers.facebook.com/docs/plugins. If you call up a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can assign your visit to our website directly to your Facebook profile. If you interact with the plugins, for example by clicking the "Like" button or commenting, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends. If you do not want Facebook to associate the data collected via our website directly with your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e.g. with the "Facebook Blocker" (http://webgraph.com/resources/facebookblocker/).
Information, correction, deletion or complaint
According to the Federal Data Protection Act (DSG), you have the right to free information about your stored data (Art. 8 DSG) and the right to correction (Art. 5 para. 2 DSG). In addition, you can request that your data be deleted at any time by means of a written notification and corresponding proof of your identity. Please note that even after your request to block or delete your personal data, we must retain some of it within the scope of our statutory or contractual obligation to retain it (for example for billing purposes) and in this case only block your personal data to the extent necessary for this purpose. This means that you can object to the processing of your data for marketing purposes at any time by e-mail. Such an objection does not completely exclude the collection of personal data. The objection merely excludes the possibility that personal data collected may not be processed anonymously for marketing purposes and for this purpose may also be forwarded to other companies and analysed by them. We will only store your data for as long as is legally necessary or in accordance with the processing purpose. In the case of analysis, we store your data until the analysis has been completed. If we store data on the basis of a contractual relationship with you, this data remains stored for at least as long as the contractual relationship exists and as long as the limitation period for possible claims by us or statutory or contractual obligation to store exists. If you have any questions about the procurement and processing of your personal data or if you require information or correction, please contact info@car-protector.com
